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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
I've had a number of lower back issues ever since I got in a pretty bad car wreck in highschool.
Every so often my lower discs get out of alignment and it causes my left side to tense up like a rock which further worsens the problem. While I still need a chiropractor to pop it back into place this thing loosens up those muscles and all but destroys all of my pain.
I also have a very labor intensive job bending over and handling boxes all day so it's nice to finally have something to work out all the kinks that creates throughout a 12-14 hour day
Wife and I absolutely love this massager. We were introduced to it by a close friend that said she loved it and so we gave it a try and decided to order our own. So far it does a great job massaging my back and neck. The heat is pretty awesome too. I haven't tried it anywhere else but overall I am very impressed. Would recommend!
BEST PURCHASE ALIVE!!! IF YOU HAVE CONSTANT NECK PAIN, SHOULDERS PAIN, BACK PAIN THEN IT IS FOR YOU! DON'T HESITATE! JUST GET IT! IT'S LIKE A DEEP TISSUE MASSAGE, PROBABLY BETTER THAN SOME MASSAGE I'VE GOTTEN OVER THE YEAR!
It’s amazing. Buy it. Now. Don’t hesitate. It’s a little strong. But incredible
I am completely in love with this massager!! I have owned many types over the years but this one really gets the kinks out!! The only change I would love to see is to have the controls lower down so they're easier to reach! You can't go wrong with this!
What a relief this is to have!!
I’m getting old, I’m a grand mother and I’d like to be able to carry my grandkids as long as possible! I have aches and pains all over and really can’t afford to keep going and getting professional massages! I wanted something I didn’t physically have to hold or add pressure with. This is ideal cause I can lean up against it to massage my lower back or sit up against the lazy boy and place it on my neck area or shoulder area and just relax! Yes there is arm loops to put your arms in to add weight but what I do is much easier and works just as good!! It is very easy to maneuver it how you’d like, just find the right position to make it work!
The quality is very nice!!! It had a strong leather like scent when I first opened it, it’s been about a month of using now and the smell has faded! I believe it is faux leather not actual real leather, either way it’s very nice! Smooth, soft and well made!! It is heavy duty so expect to feel some weight on it, it’s not too heavy, if I can hold it up anyone can.... I’m weaker than a lot my age yet I can do this myself! No set up needed, just plug it in, find the rotation you like and relax!
I use this at least 3-4 times a week while watching tv before bed. It helps relax my muscles so that I can sleep much better! A few times I needed it early in the morning after getting up and my body was stiff.... it’s becoming a daily essential in my life. I was on muscle relaxers about 2 years (prescribed by my doctor) and it would make me drowsy for long periods of the day which I didn’t like. Since using this I have decreased my intake of muscle relaxants and hoping to not need them soon! I’m satisfied with the quality and functionality of this massager! I would definitely buy this again if needed or if you’re unsure what to get your mom or dad... this would make a great gift! I would assume any older parent would appreciate a massager that actually works without all the physical moving or pressure some requires!
The only thing I would change about this is possibly make a wireless one or make the cord longer, I use a small extension so that I can reach it while on my recliner. Other than that I like this massager very much!
Just got this in today. I suffer from a bunch of migraines caused by a stressful job. First impression this dude is way sturdier and bigger than I figured it would’ve been. I used it to help ease up some of the knots and tension I carry in my shoulders and neck. Now my husband didn’t enjoy it but he doesn’t enjoy massages. Me on the other hand I love deep tissue massage. I’m very impressed. I think for forty bucks it’s well worth the shot. And if you don’t like it just regift it. I mean forty dollars is cheaper than one massage. I think this thing will save me money and help my tension headaches. Treat yo self.