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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
This is amazing!I have to wait like 3 weeks to get it as I’m in the UK but it worth it!!! The heat it was completely a surprise! I love it.
This product its the best quality you can have.
Amazing how it work. Definitely a most have
Glad to buy this product. Worth every cent. Thank you
I love this neck massager so much that I use it on a daily basis! My neck feels super comfortable and relaxed after the 15-minute massage. In addition, this neck massager's design is very convenient and fashionable, so I can wear it everywhere I go. It looks like a headphone and it won't seem weird even when you wear it outdoors. If you need to sit in front of the computer all day or just suffer from long commute, I highly recommend this portable neck massager!
After using the product, it worked really well and made my neck feel a lot better. Since I work on a computer all day long at work it was much needed and very convenient to use at work as well especially since it looks more like a headphone. Perfect for my neck aches and very portable to carry-on anywhere. Highly recommended! A+
It really works and helps my neck relax after 10 mins massage. You might feel a bit weird at the beginning, but you will find it really works if you follow the instruction. And also love the design cuz it is convenience to use even you're working or driving!
It’s helpful to relief pain with my neck . Remote control is easy to use. And good quality. Thank you seller
AMAZING! This neck massager is very good quality and does a great job relaxing the neck and shoulders. It warms up very quickly and is easy to control the strength of the pulses. I HIGHLY recommend the seller who did a great job communicating and did a great job with the packaging.
Try it out, it's definitely worth every penny :)
Very fast shipping. Item is as described, happy with my purchase so far